Shipping & Returns

Packaging:

Don`t expect a nice box in an cardboard box. That's too heavy, too expensive, needs too much resources and has too many CO2 emissions during shipping.
We have designed our packaging for the swimwear in an international letter size - the most economic way to ship goods. It's made of recycled Swiss paper, printed in Zurich and of course should be recycled again – from you. Our Swiss Waste Jackets come in a simple cardboard box, minimized to the max – so please give your super cosy Swiss Waste Jackets a bit of time until they fully unfold. 

Shipping:

Please allow us 1-2 business days for processing your order. For Switzerland, Europe and international shipments please be aware of the following conditions.

 If you wish an express delivery, please send us an email to: hello@roundrivers.com.

Customs Duties:

Please note that depending on the country of destination, additional import costs may apply. 

Exchanges:

Should you wish to exchange a size or color, please place a new order.

Returns:

The products of Round Rivers can be returned within 14 days. We can only accept returns if they are unworn and unwashed. For women swimwear, it is essential that the hygiene strip in the crotch area has not been removed. 

Please note that returns on sale items are possible for an exchange or a voucher only, not for a refund. Should you wish to exchange it, please place a new order and inform us by email about the exchange. If you'd like to have a voucher, please send it back and write us an email. Thank you. 

Please send your returns to the following address:

ROUND RIVERS
c/o ESPAS
Naglerwiesenstrasse 4
8049 Zürich 

Any more questions? We are happy to help!

hello@roundrivers.com